A new study shows that most car buyers do not like tariffs and worry about affordability, but report better car buying experiences with dealers.
Car buyer satisfaction hits record highs as omnichannel retail and AI improve experiences, though affordability remains a ...
TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the J.D. Power 2024 ...
Satisfaction with non-Tesla battery electric vehicles (BEVs) is at an all-time high (877), surpassing stalwart Tesla (870). “Traditional manufacturers have listened to the Voice of the Customer,” said ...
TROY, Mich.--(BUSINESS WIRE)--Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon for electric vehicle (EV) 1 owners, despite ...
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