When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right.But ...

The temperature hit 83 degrees on June 11. And the temperature was rising inside Barbara Scull’s refrigerator. It died. At least the Kenmore appliance, which she purchased from Sears in 2016, was ...

Sears customers reached out to Channel 2 consumer investigator Justin Gray after months of frustration trying to get appliances replaced under their Sears Home Warranties. Amanda Pirkle has been ...

People turned to Channel 2 Action News for help with their Sears Home Warranties, and the company promised to replace appliances for two customers who had spent months getting nowhere after Channel 2 ...

ATLANTA — A metro Atlanta woman has been buying Sears appliances for over 50 years. She also has had a “Sears Protect” home warranty for decades. But for nearly a year now she’s been trying and ...

SAN ANTONIO — Brenda Elliott has multiple AC units in her northeast side home. Unfortunately, two of those units stopped working correctly at the beginning of June. The 67-year-old had a contract with ...

SAN ANTONIO — Rebecca Salazar’s dryer stopped working in December of last year. When Sears Home Warranty couldn't fix it, they paid for a new dryer to be delivered to the home. Unfortunately, that ...

When Carole and Fred DeMartino bought their Hackettstown home 19 years ago, they got new appliances from Sears. The refrigerator, washer and dryer were installed by the company and covered under a ...

TAMPA, Fla. (WFLA) — A Safety Harbor couple is getting results after they called Better Call Behnken for help. Robert Morrison and his wife have a Sears Protect Home Warranty Plan. ‘I have nothing ...