Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

Mental health discourse has gained prominence in public media, significantly influencing societal perceptions. This study explores the application of Natural Language Processing (NLP) techniques to ...

Access to e-commerce portals and online purchasing has become the new marketplaces for society as a result of rapid urbanization around the world and increasing internet penetration with the use of ...