An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

SOPs provide a smarter way to operate your business, reducing mistakes and eliminating the need for constant oversight.

Your new company is your brain-child, and in truth, you should treat it like you would one of your own children. Foster its growth and watch it with a close eye to ensure that it's going in the right ...

The key step in writing a Standard Operating Procedure (SOP) is making the decision to DO IT! Then write down the TOP THREE FRUSTRATIONS in your business. In other words, those problems with job and ...

Good procedures and work instructions provide a way to communicate and apply consistent standards and practices within your organization. SOPs are the mechanism to document those procedures and ...

In today’s business world, everything moves fast. Scale is the name of the game if you want to grow. That’s why it’s essential to know what processes you need to use to advance your business. It’s ...

The firefighter will demonstrate a basic knowledge of standard operating procedures as a means of positioning and utilizing apparatus and personnel in a variety of common structural fireground ...