When the No Surprises Act went into effect on Jan. 1, it brought an end to a problem millions of Americans confronted each year–discovering too late that a doctor or treatment facility they did not ...

Ever had a hard time deciding where to go on vacation? Now, you don’t need to worry. A new breed of travel companies is revolutionizing vacation planning with secret trips. The concept: They do all ...

For children, the world is full of surprises. Adults, on the other hand, are much more difficult to surprise. And there are complex processes behind this apparently straightforward state of affairs.

Tania Luna is a “Surprisologist” and co-author with LeeAnn Renninger of the book, “Surprise: Embrace the Unpredictable and Engineer the Unexpected” Though many workers tend to see surprise as a bad ...

Part 1 of the TED Radio Hour episode Mind, Body, Spirit- Part 3. What happens when we embrace unpredictability instead of fearing it? Writer Tania Luna explores how engineering surprise in our daily ...

The welter of providers, layers of state and local regulation, and lack of information about costs made lawmakers hesitant to take up the issue. But that may change. By Sarah Kliff and Margot ...