Survey begging, driven by the pursuit of positive customer feedback, is the bane of the customer experience. We've all encountered it, whether it's servers saying they'll lose shifts if they don't get ...

When it comes to customer experience and marketing strategies, being able to create effective customer surveys is a pivotal skill. These surveys serve as valuable touchpoints for businesses to gather ...

Surveys are a popular tool for collecting feedback from donors and program participants. Inexpensive and easy to send, they’re a visible way to engage constituents and signal an openness to outside ...

OOSS shared three tips for ophthalmic ASCs to prepare their files for unannounced surveys in The Ophthalmic ASC magazine: 1. Employee and credentialing files. Compliance surveyors spend more time ...

These days, there is a survey for pretty much anything. How likely are you to vote? How much to do you support thus-and-such candidate? How effective was the customer service you received from our ...