Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the ability to observe, validate and quickly improve ...
Talkdesk Academy provides free training and certification, Talkdesk CXTalent - product #14 of Talkdesk 20-in-20 program - provides a portal to connect skilled candidates with employers Talkdesk ...
Talkdesk will showcase the power of agentic AI across Talkdesk Ascend AI at the Gartner Symposium/IT Xpo™ 2024 in Orlando, Florida. Attendees will experience hands-on demonstrations of how Talkdesk ...
The MarketWatch News Department was not involved in the creation of this content. Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, ...
This week Talkdesk announced new Generative AI features which they broadly describe will make AI more responsible, accurate, and accessible in the contact center. As is my habit, I will take a step ...
James Ward, vice president of regulated industries at Talkdesk, said agencies seeking to transform the contact center to improve the citizen experience while allowing agents to handle more complex ...
Fifth annual awards celebrate organizations using Talkdesk artificial intelligence-powered solutions in innovative ways to modernize customer experience and improve business outcomes and the bottom ...
Sixth annual awards celebrate organizations using Talkdesk AI-powered solutions in innovative ways to modernize customer experience and improve business outcomes and the bottom line PALO ALTO, Calif., ...
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