Microsoft has launched a public preview integrating Viva Engage communities into Teams Chat, eliminating app-switching with ...

Microsoft is continuing on its mission to inject AI into more of its products and features. For one thing, Copilot is coming to more parts of Teams in the coming months, including the meeting chat and ...

Microsoft Teams is now live – and on by default – for Office 365 subscribers with Business Essentials, Business Premium and Enterprise plans. Teams is Microsoft’s answer to Slack, with an emphasis on ...

Microsoft is redesigning its Teams chat interface — in a way that mimics the organization of, say, PCWorld’s home page. Microsoft said Monday that it will begin testing a new Teams interface in ...

The features let teams generate content on its chatbot. The features let teams generate content on its chatbot. is a reporter who writes about AI. She also covers the intersection between technology, ...

Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...