Demand for general practice appointments is rising rapidly, and in an attempt to deal with this, many practices have introduced systems of telephone triage. Patients are phoned by a doctor or nurse ...

Telephone triage — taking calls from individuals seeking diagnosis — is a staple of medical practice. It is an undertaking which is full of risk. A study of the accuracy of diagnosis during telephone ...

Telephone triage has emerged as a pivotal component in modern primary care services, streamlining patient management and improving the allocation of healthcare resources. By enabling trained ...

Tele-triage may offer an innovative strategy to help contain the increase in ED costs and volume for chest pain. Telehealth technologies (including telephone, email, video, and remote monitoring ...

Objectives: To examine the perceptions that those working in primary care have about the purpose and impact that telephone triage by nurses may have on their clinical roles and identities. Methods: ...

WILLMAR -- Once a week Shawn Franklin takes her turn as one of the after-hours phone triage nurses for Affiliated Community Medical Centers. She has her cell phone and laptop, and a quiet place at ...

Objective To compare the workloads of general practitioners and nurses and costs of patient care for nurse telephone triage and standard management of requests for same day appointments in routine ...

I just spent a 72-hour holiday weekend on call. In my practice this entails making rounds at the hospital each day with the back-up physician, attending any vaginal births that occur and taking all ...

Crowding in emergency departments (EDs) is a familiar problem across health systems around the world. In most countries, the ...

That said, practices who take the advice will need a way to accommodate, in a timely way, patient requests to be seen as soon as possible. I have experienced frustration with a dermatology office’s ...

The potential value of telephone triage for patients and for the NHS have been the focus of a new English study. It concluded that patients who receive a telephone call-back from a doctor or a nurse ...