From sold out to shut out, fans are finding it harder and harder to score seats to the big event without shelling out big bucks to a scalper. The culprit: ticket bots. Ticket bots are computer ...

FTC Chairman Andrew Ferguson warns of online radicalization, vows to protect kids in the A.I. race and crack down on ticket bots to lower costs for families on ‘Varney & Co.’ ...

Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

The BOTS Act allows civil penalties for those who deploy software to breach ticketing safeguards. Enforcement has been ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

LOUISVILLE, Ky. — When Taylor Swift announced her nationwide stadium concert tour “Eras” on Nov. 1, there were tickets already posted for sale on StubHub. And those tickets were already going for at ...

Securing concert tickets has its challenges but Chappell Roan is ensuring her fans are not left behind because of resellers and bots. The pop star, who is currently touring across the U.S. and Europe, ...

A package of Michigan House bills is working its way through Lansing to prevent bots from grabbing online event tickets and reselling them for a higher value. The so-called "Taylor Swift" bills are a ...