There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

At World of Workato’s latest tour stop in London last week, Vijay Tella, the company’s CEO, opened the day’s proceedings with a stark message: Welcome to the agent era — so full of promise, but so ...

We’ve all seen Maslow’s hierarchy of needs, with our survival needs at the base of the pyramid and self-actualization at the top. There’s a business version of that diagram – Rewers’ Hierarchy of ...