Results from our recent Digital Disruption and the Workplace survey articulate the clear message that other lines of business, key to the success of IT transformation projects, find IT ineffective to ...

Want a better backyard but feel overwhelmed at the idea of major construction? We get it — building a traditional deck can seem expensive, complicated, and downright intimidating. That’s exactly why ...

Digital transformation is a pretty broad concept, stretching from the implementation of cloud-based services to the introduction of emerging technologies and new ways of working to support a shift in ...

Digital transformation became an even more buzzy concept in the last few months as the coronavirus pandemic upended nearly every industry, forcing companies to quickly adopt new and novel technology ...

Many organizations perform classical cost-benefit analyses to determine the impact of business technology projects. Although these approaches account for quantifiable metrics, they often fail to ...

Get the most from what exists currently and take advantage of new methods. Digital transformation projects compel teams to spend time and effort in the development of data strategies, data ...

The digital transformation journey for each company is unique, yet there are common guidelines to help ensure successful implementations. Digital transformation can mean various things to different ...

Every contact center transformation begins with inspiration, an identified need, a promise of improved efficiency, or improved customer engagement in mind. Excitement builds across the organization as ...

Digital transformations can sometimes feel like getting lost in the woods. Some companies realize right away that they need a guide. Others might have to pass the same rock three times before calling ...

Finland has ramped up its ambition to become an international pioneer in the digital economy by 2030, with two key digital economy transformation projects. The Ministry of Economic Affairs (MEA) has ...