This troubleshooting situation is actually a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is ...

In this troubleshooting situation, the equipment is a package unit heat pump, and the customer has called for service because although they have the thermostat set at 74° F, the temperature in the ...

Tesla announced a recall related to its cars equipped with a heat pump. An initial relief for that to be finally addressed was rubbed out by disappointment with how the company tackled the issue.

Heat pumps electrify your heating and cooling to be more efficient. New technology could solve one of their lingering problems. Jon covers artificial intelligence. He previously led CNET's home energy ...