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Digital providers have come out on top in the latest rankings UK banks have been ranked from best to worst based on their customer service, with digital providers coming out on top. The large-scale ...

Evri and Yodel have the least happy customers when it comes to contacting delivery firms for help, an annual survey by the ...

Institute of Customer Service surveys conducted between August 2024 and April 2025 showed Saga has the most satisfied customers with a score of 81.7, followed closely by Aviva (81.1) and LV= (80.8) ...

Dubai British expatriates think customer service standards in the UAE are worse than in their home country while expatriates from the developing world are more satisfied, according to a new customer ...

The quality and reliability of goods and services were among common problems, the Institute of Customer Service said. Customer service satisfaction with businesses has slumped to its worst levels ...

CSG recently surveyed 1,000+ consumers across the US, UK, France, Australia and Germany regarding how they interact with AI-enabled support tools when contacting their communications service providers ...

The survey conducted by Mindfield Research evaluated responses from 1,200 participants, concluding that passenger ...

BNET UK blogger Julian Goldsmith offers valuable insight into the service data published in the Which? Holidays survey. But there's another issue at the source of many a service lapse -- a problem ...

Output and new orders in Britain's services industry picked up last month, according to a survey released on Wednesday that showed expectations for activity in the next 12 months were the highest ...

Results of this year’s Fintech Founders Annual Survey, published today, reveal a striking contrast: while 92% of founders ...