Uber has built in-app messaging into its ride-hailing app, allowing users to chat with their drivers without SMS, and promising more safety on the road as a result. The update, which is being pushed ...

Uber is rolling out a new chat feature that allows drivers and riders to communicate with each other directly through the app. A rider can send a text via chat to a driver with location details or ...

Besides making things less confusing, this new feature offers one big advantage over SMS: you don't have to share your phone number with some random person. I'm PCMag's managing editor for consumer ...

Uber hit a whopping 5 billion rides in May, up from 2 billion rides a year ago. That equals an unquantifiable amount of passenger-driver interactions. Therefore, it's odd that reaching out to your ...

Ride hailing app Uber today announced an in-app chat feature that lets riders and drivers communicate with one another without leaving the app. Uber said this update allows drivers to better ...

WASHINGTON — Uber is rolling out a new safety feature that will allow riders across the U.S. to allow passengers to talk with an ADT security agent if they feel unsafe but don't feel it's an emergency ...

Uber is rolling out an app update that introduces a new chat feature, allowing riders and drivers to send messages to each other from within the app. Previously, communicating with the driver required ...

Uber has 14,000 employees, many of which are engineers, so it's no surprise that the company that built one of the most ubiquitous ride sharing apps also built its own internal chat app after running ...

Drivers for on-demand services like Uber and Lyft have no easy way to find their coworkers, but a new app called Pulse aims to change that. The app is a forum for on-demand drivers who want to talk ...

Uber is going all in on the workplace-chat app Slack, with all 38,000 employees of the ride-hailing app getting access, according to several tweets from Uber employees. Uber first became a Slack ...