The genesis of a memorable user experience and the spark of its creation is quite hardly a linear process. In our own design agency, we have uncovered that flexibility and agility truly bring forth a ...

In the social sector, many are hailing “user-centered design” as a revolutionary advance. It is the first of the Principles for Digital Development (defined in consultation with nearly every major ...

User-Centered Design — or, as it is more commonly known, User Experience Design (UX) — has risen into prominence within the past decade, becoming one of Brandeis GPS’s most popular graduate degrees.

Some 86% of acute care organizations and 67% of ambulatory care organizations cite usability as their biggest complaint. The impact of poor usability is a major concern because it contributes so ...

It’s always exciting to discuss what’s coming next. At the recent Allscripts Client Experience (ACE) conference, I discussed plans for Allscripts Sunrise™ and modernization that moves us from an EHR ...

This blog is a continuation of the Building AI Leadership Brain Trust Blog Series which targets board directors and CEO’s to accelerate their duty of care to develop stronger skills and competencies ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

White background with navy text that says "Welcome: Chat with the Chair of User-Centered Design." Below, two people work on a design using sticky notes. Thomas Screnci speaks: Excellent, all right. So ...

Electronic health record usability might not have been the hottest topic at HIMSS16 this past week – our polling shows big data and interoperability tied for that honor, with privacy/security just ...