IndiGo's current crisis is a textbook case of what airlines must avoid. As chaos unfolds at IndiGo counters in airports across the country, with angry outbursts, desperate requests and helplessness, ...

Air travel across India has been in chaos in the past week after the country’s largest airline, IndiGo, cancelled thousands of flights since December 2, stranding thousands of passengers at airports ...

NEW DELHI: India's largest airline, IndiGo, continued to face a major operational breakdown on Friday as pilot-rostering issues escalated into massive flight cancellations for the fourth straight day.

The dominant player of the world’s third-largest aviation market was reminded this week that “Hope is not a Strategy” as it witnessed widespread cancellations. IndiGo, India’s largest airline, has ...

IndiGo's CEO, Pieter Elbers, has initiated an in-depth review of the airline's internal processes following significant operational disruptions and a 78% profit decline.

A tangle of problems at IndiGo, the dominant carrier, resulted in gridlocked airports across the country. Worse, it was the symptom of an even bigger problem. By Alex Travelli Reporting from New Delhi ...