Effectively handling a team of employees could potentially feel like directing a symphony; you will want all and everyone ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The integration of AI agents within the enterprise is rapidly transforming the way ...

RingCentral (RNG) announced RingWEM, a next-generation offering that leverages and extends the recent acquisition of CommunityWFM workforce ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered robots are becoming increasingly integral to operations across industries.

Azure native “digital workforce management” brings centralized governance, orchestration, and lifecycle “Digital HR” to autonomous agents across business functions IRVINE, CALIFORNIA / ACCESS Newswire ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Legion Technologies, an innovator in workforce management, today announced that its Legion AI platform has been named “AI-based Workforce Management Solution of ...

Trio Workforce Solutions recently launched an official rebrand, merging industry pioneers AHSA and Trio VMS under one unified identity, advancing technology, partnership, and transparency across the ...

DALLAS & MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) ...

By turning every interaction into actionable intelligence, RingCentral helps organizations deliver smarter service, stronger performance, and the kind of customer experiences that drive lasting growth ...