Olivia Henderson was arrested on November 10, following the incident which occurred on October 12. She is facing two charges.

An argument between the customer and the workers escalated into gunfire at a store in Jamaica, Queens, police said.

The customer demanded to speak to the owner's manager. The owner told her that she doesn't have a manager because she owns ...

A fast food worker who is accused of shooting and killing a customer in May pleaded not guilty in court Tuesday.

Olivia Henderson was arrested nearly a month after she made a DoorDash delivery and found the customer naked and asleep ...

Police said the suspect also threatened a customer and fought with officers before he was detained. MONTVILLE, Conn — A ...

MISSOULA, Montana -- A restaurant worker is out of a job after she was caught on camera spitting in a customer's food. The incident happened in front of the customers during a late-night argument at a ...

When you work in retail, you often have issues where the cash register doesn’t have the most up to date sale information, so someone has to override a price. When the worker in this story had a ...

Working in retail means constantly navigating impossible expectations and thankless demands. So when a shopper asked a grocery employee to dig through pallets of sealed boxes for a single product, the ...

People who work in customer service have surely dealt or will deal with rude and unpleasantly rough customers. Although not every customer acts in this manner, people should consider the hardships of ...

Target is hoping a new policy, that requires workers to smile at customers who come within 10 feet of them, will help the ...