Zoom can use certain customer data for its artificial intelligence (AI) efforts after making alterations to its terms of service (TOS). Under the video communications ...

“Zoom is sort of like a verb when it comes to videoconferencing, right?” That’s Eric Yuan, the founder and CEO of Zoom, speaking—and a moment later, he retracts the claim: “I guess that’s too strong.” ...

Zoom says its platform is back online after suffering an outage for much of Wednesday afternoon. “Service has now been restored after the earlier outage, and we sincerely appreciate your patience and ...

You may be able to skip your next meeting. Zoom appears to be down for many. Users began reporting outages on the popular video conferencing platform to Downdetector.com midday on April 16, according ...

Zoom's Terms of Service say it can train its AI on your calls, videos, and other data. The company says you don't have to worry about that. Reading time 4 minutes ...

CHICAGO -- Zoom users experienced issues accessing the video conferencing service Wednesday afternoon, with thousands reporting issues joining meetings and accessing the Zoom website. Service appeared ...

Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...

Zoom Video Communications is adding word processing to its suite of tools and experimenting with novel features for meetings as it faces steep competition from Microsoft Corp.’s Teams. Collaborative ...

Zoom is one of the top video-conferencing platforms available. It has one of the best features: video filters. Some users are unable to see Zoom video filters on their PC. In this guide, we have a few ...

Three years ago Zoom settled with the FTC over a claim of deceptive marketing around security claims, having been accused of overstating the strength of the encryption it offered. Now the ...