Lufthansa Group beginning with the start of the summer schedule has added enhanced customer services for its airline brands—which include Lufthansa, Austrian Airlines, Brussels Airlines and Swiss, the ...

The smartphone has become the center of digital life. Every journey, from shopping to issue troubleshooting to entertainment, increasingly begins and ends on our mobile devices. For brands, this shift ...

With technology, customers have evolved so much that they don’t like to wait. They expect fast, flexible, and reliable services, especially when it comes to money. Traditional banking just can’t keep ...

Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile” or the 'Company”), a leading provider of customer engagement and ...

An inaugural J.D. Power study reveals that mortgage servicers lag in mobile app development, impacting customer satisfaction.

Though 42% of women take photos of products in-store to remember them later, only 30% of men do so, a recent study finds. Check out the infographic for more about ... Chatbots are often positioned as ...