Orion is investing in Customer Service with this expansion of its global network of laboratories.

Instrumentation Laboratory Awarded 2020 IMV ServiceTrak Awards for Best System Performance, Service and Customer Satisfaction ...

The new Edmonton customer service center and laboratory continues to demonstrate our commitment to help our customers in Canada grow, thrive and win in the marketplace," said Hosey.

This column is part of Globe Careers’ Leadership Lab series, where executives and experts share their views and advice about leadership and management. Follow us at@Globe_Careers. Find all ...

Customer service encompasses all interactions between customers and grocery store staff, including assistance with product selection, resolving customer complaints, and providing a positive shopping ...

Innovative Lab Services (ILS), a premier provider of laboratory solutions, today announced the acquisition of PL Consultants (PLC), a leading provider ...

We've since reverted to keeping customer service 100 per cent in-house and have seen the benefits first-hand. Here's why we won't be outsourcing customer service again.