According to the ONS, fewer UK workers are leaving their jobs than at any point in the last decade. Economists are calling it a sign of stability. I’d read it differently. Employees don’t always stay ...

Cultural intelligence is an essential leadership skill. Chris Crosby outlines how, by understanding both cognitive and ...

Managers talk about performance, delivery and targets. L&D professionals talk about learning transfer, behavioural objectives and blended learning. There lies a communication gap – one that still ...

You can spend your whole L&D career asking the wrong questions and acting on misleading answers – many do. However, if you continuously focus on the wrong questions, you will fail to uncover critical ...

Part one of our ‘Back to basics in learning and development’ series explores learning needs analysis. Over the years that I’ve been designing and delivering training, I’ve often asked myself the ...

Scaling a leadership programme without losing personalisation, emotional connection or operational excellence is no small feat. But it’s exactly what many L&D teams are now being asked to do: deliver ...

Like many terms, the phrase ‘learning transfer’ seems to mean different things to different people. In organisational learning, it usually refers to the operationalisation of ‘learning’ that has ...

This year’s World of Learning Summit – which took place at Olympia, London, on 3-4 February – had its usual focus on what the L&D community can learn from each other. But, as ever, other themes ...

Across boardrooms worldwide, leaders are racing to integrate AI into day-to-day work to drive efficiency. But efficiency improves the old; it doesn’t create the new. Real progress lies in defining ...

Let’s start with a definition – The Cambridge Dictionary tells us that ‘intrinsic’ is “an extremely important, basic characteristic of a person or thing”. In this case, the ‘thing’ that is extremely ...

This year has already proven to be one of change for workplaces – what’s expected of workers, of employers, and how people collect and act on information have all shifted. As a result, we’ve got ...