The New SOPS Nursing Home Survey Version 2.0: Updates, Insights, and Implementation (58:12) About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture (SOPS) are a suite of ...

This resource, Guidelines and Measures, was set up by AHRQ to provide users a place to find information about its legacy guidelines and measures clearinghouses, National Guideline Clearinghouse (NGC) ...

Resource: Capturing High Quality Electronic Health Records Data to Support Performance Improvement (PDF, 2.3 MB, 73 pages) ...

No matter how well you manage the customer service at your organization, problems are inevitable. Some may be serious, some may be minor, but they all play a role in shaping the member's or patient's ...

The EvidenceNOW: Managing Urinary Incontinence (MUI) program produced an environmental scan that includes existing evidence and tools to inform nonsurgical treatment of urinary incontinence of women ...

The list of valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures are refined, introduced, and retired. The National Quality Forum has endorsed nearly 200 ...

Hospital Admission Versus Readmission Costs, 2020 (PDF, 759 KB) ...

The Centers for Disease Control and Prevention (CDC) defines health equity as “the state in which everyone has a fair and just opportunity to attain their highest level of health.” 39 Back in 2001, ...

Note: Resources on this page were used in testing the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families. The materials were ...

This section provides an overview of the key concepts and tools in the Communication Module.

This section provides an overview of the key concepts in the Introduction. More extensive explanations and illustrations are provided in section 2; methods for teaching the introduction's concepts are ...

Practice facilitators help primary care practices implement the best evidence and develop quality improvement capacity. To assist practice facilitators in gaining critical skills, AHRQ developed 14 ...