The Putnam County Sheriff’s Office is currently hiring 911 emergency dispatchers to join its communications team.

Tangi Errickson, a dispatcher for the county, joined hundreds of her fellow 911 dispatchers in Washington to press Congress to pass a bill officially upgrading her profession.

Oakland’s 911 dispatch center is straining under the weight of chronic staffing shortages, relentless overtime and mounting ...

An Allegheny County 911 dispatcher is off the job and facing criminal charges after police say she made a false call to officers.

“These calls are rare and special to all of those involved," the Indian River County Sheriff's Office wrote in their own statement ...

Cops have fired back after a video allegedly showing a 911 dispatcher being rude to a caller went viral online. Bakersfield ...

Children love to dress up as firefighters and police officers. They imagine themselves rushing into danger, answering the call when people are in need. But how many of them realize they could ...

Hydie Gorsuch said years on the job taught her to compartmentalize, but this call was different.

Authorities are commending a Holbrook emergency dispatcher who guided a frantic 911 caller through the CPR process, calmly providing instructions that helped a 4-year-old girl in East Bridgewater ...

Last year, Oakland’s city auditor warned that Oakland is seriously understaffing its 911 dispatch center. The report echoed multiple other audits and investigations going back nearly a decade, showing ...

Fort Plain Police Sergeant Thomas Scarafile was the first to arrive and says he found suspect Robert Robbins in the driveway on his knees with his hands up.

A dispatcher at the Indian River County Sheriff's Office helped a woman deliver her baby over the phone on Valentine's Day just weeks into the job.