A Sacramento viewer says a recent purchase from Amazon proved to be a major headache and left him out thousands of dollars.

Amazon's grocery experiment is ending this week.

Amazon said it’s closing all of its Amazon Go and Amazon Fresh locations, as the online behemoth focuses on its grocery ...

An internal email referring to a new wave of redundancies was sent to a number of Amazon employees before being cancelled.

The last day of operation for Amazon Fresh and Amazon Go stores is Feb. 1, with the exception of its California locations, ...

Retaining peak season customers is often overlooked once January rolls around. These shoppers typically drive e-commerce ...

It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

Amazon is closing its Fresh grocery stores and Go convenience stores, the company said Tuesday. It will convert some stores ...

So-called “rent now, pay later” services have emerged over the past few years as housing costs climb and paychecks grow less ...

AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer ...

As Amazon weighs an equity investment of tens of billions of dollars in OpenAI, the companies are also discussing a ...