"Since we learned of Sasha [Troufanov] and his family’s abduction, we’ve had a dedicated team working behind the scenes with ...

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Amazon has a secret, under-the-radar deals section exclusively for Prime members. Labeled as "Just for Prime," members can ...

Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat ...

If you've got an issue or question about a product on Amazon, contacting third-party sellers is pretty easy. Here's how you ...

Generally, Amazon recommends selecting the phone option to get support more quickly; customers can specify which phone number the rep should call. Still, online-chat waiting times aren't bad and ...

Stream It Or Skip It: ‘The Calendar Killer’ on Amazon Prime Video, a Gloomy German Thriller About a Helpline Guy and a Serial Killer ...

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Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

New York City is expanding its domestic violence hotline to include new features aimed at providing more help and information to victims. The Mayor's Office to End Domestic and Gender-Based ...