Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

Experts say differences in nurse line oversight, response-time standards and dispatch protocols across U.S. cities could affect how quickly patients receive care ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Uber drivers can sometimes reach patients quicker than ambulance crews can, Seattle Fire Lt. Charles Hubschman, a 911 dispatcher, said.

A patient having a medical emergency in a West Vancouver apartment building last July was trapped in an elevator with three ambulance paramedics for 25 minutes, according to a recent report. Getting ...

Weeks after the woman repeatedly called Seattle 9-1-1 for an ambulance, her decomposing body was found in her bedroom.

Several agencies worked together to rescue a man who had a medical emergency and fell down a steep hillside while helping his ...

After nearly four decades of rushing toward emergencies, retired Monarch Fire Protection District Captain Greg Farris was suddenly living one. The man who had spent a lifetime answering emergencies ...

The University of Delaware Emergency Care Unit (UDECU) received four honors — including Collegiate EMS Organization of the ...

The closure of an overnight ambulance unit offered a glimpse at a broader city trend of where EMS service is headed.

Emergency responders were called to the Tripp Canyon area on March 7, 2026, after a 911 call reported a medical emergency involving a dirt bike rider ...