Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

Experts say differences in nurse line oversight, response-time standards and dispatch protocols across U.S. cities could affect how quickly patients receive care ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Uber drivers can sometimes reach patients quicker than ambulance crews can, Seattle Fire Lt. Charles Hubschman, a 911 dispatcher, said.

A new non-emergency ambulance service is coming to Blount County. Caughron Transport Service (CTS) aims to accommodate the growing population in the area. While there ...

Two new initiatives in Michigan's fourth largest city are helping the city respond to a rise in EMS calls as other ...

Includes reports from the Worthington Police Department, Nobles County Sheriff’s Office, Jackson County Sheriff’s Office and Minnesota State Patrol.

After nearly four decades of rushing toward emergencies, retired Monarch Fire Protection District Captain Greg Farris was suddenly living one. The man who had spent a lifetime answering emergencies ...

Waupun had established its EMR program in 2019 to build local capacity in response to increasing call volumes and staffing ...

The University of Delaware Emergency Care Unit (UDECU) received four honors — including Collegiate EMS Organization of the ...

Emergency responders were called to the Tripp Canyon area on March 7, 2026, after a 911 call reported a medical emergency involving a dirt bike rider ...