Freshworks forecast annual revenue above Wall Street estimates on Tuesday, betting on growing adoption of its software tools that incorporate artificial intelligence to automate customer support and ...

Don’t forget to include the cons when building an investment thesis.

Everyone wants to own the AI agent platform for enterprises. Not everyone can.

Cloud incidents drag on when analysts have to leave cases to hunt through AWS consoles and CLIs. Tines shows how automated agents pull AWS CLI data directly into cases, reducing MTTR and manual ...

Cisco is leveraging its massive portfolio to build a secure and comprehensive platform for collaboration and CX.

Welcome to the end of the world for Software-as-a-Service (SaaS) stocks – at least as we’ve known them. Recently, we’ve been ...

AI firm Anthropic’s launch of an update to its Claude AI has led to a stock market drop, leaving AI investors worried.