Houston Metro will operate some services on Thanksgiving and Black Friday, but riders should be aware of a few scheduling ...

Due to limited hours and services on a federal holiday, Thanksgiving will not be a "normal" Thursday. Here's what will be available and open in OKC.

A large network of cyber fraud has been exposed in the capital Jaipur. Police raided two high-tech fake call centres ...

By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

The International Customer Management Institute named Pathward's Tax Call Center the Best Medium Contact Center at its 2025 ...

Generative AI tools can also replicate a person’s speech pattern, cadence, and accent from just a few seconds of recorded ...

So-Young International Inc. (NASDAQ: SY) Q3 2025 Earnings Call Transcript November 17, 2025 So-Young International Inc. beats ...

The 54 winning counties in this year’s survey are incorporating community feedback into their plans, ensuring responsible AI use, maturing their data programs and navigating challenges without ...