Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

Orr stated, "Prior year self-insurance adjustments had a significant impact on our Q4 results," confirming a $15.8 million negative effect on net income and a $22.2 million pretax negative impact on ...

On November 19 th, a rapt crowd gathered both in Denver and online for a six-hour public hearing and deliberation by the Colorado Water Conservation Board (CWCB) board members. CWCB was meeting to ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

WASHINGTON — U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state and local police, ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

Taylor Sheridan has officially found his next big project. News broke this afternoon that the Yellowstone creator will co-write the new Call of Duty movie in the works at Paramount with Peter Berg, ...

Good day and welcome to the quarter 2025 earnings call. Please note that this conference is being recorded. At this time, I'd like to turn the conference over to Brian Ezzell, Vice President, Investor ...