Personalization may be the promise, but the retail experience that customers get from their favorite brands often tells a different story.

Discover how customer-driven pricing sets prices based on perceived value and its impact on e-commerce, affecting consumer choices and competitive strategy.

AIA Insurance has been recognised as the #1 Life Insurer in Customer Excellence in the LMD Customer Service Excellence Survey 2025, reaffirming its commitment to delivering exceptional service and ...

Life insurance can help your family replace lost income, pay off large debts and allow you to leave a financial legacy after you die. But it can be complicated. There are lots of different policy ...

Literary giant Margaret Atwood credits Adelaide for launching a movement that has spread throughout the world – a forum where people could politely come together to discuss and argue about big ideas ...

A grandmother who recently turned 100 is still dancing. Nancy Nethercott, who celebrated the milestone on Thursday, January 15, was born in Pill, Newport, in 1926 and now lives near Usk. She still ...