Study finds demand for staff in sectors such as sales and customer service has fallen faster than expected, in part due to AI ...

Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” Those are the words of Alfred Adler, the renowned Austrian psychotherapist. In ...

The settlement with three pest control companies operating in California stems from a wide investigation, including ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for India'; introducing a ...

SPANISH FORT, AL – November 21, 2025 – PRESSADVANTAGE – Mallard Air Heating & Cooling has been recognized as one of the Best HVAC Sales & Service Companies in Alabama for 2025 by Guide to Alabama, ...

In addition, designations polish all skill sets -- not just the hard skills you might need in a position. In fact, 64 percent of employers in a recent CareerBuilder.com survey found social interview ...

Elizabeth Bilney, chief executive at Fuzzy Insurance, talks about the company's submission for the Customer Champion of the Year - Broker award ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

Evri has marked the first anniversary of its partnership with disability equality charity Scope by surpassing its fundraising ...

We're rounding up the best regional coffee chains the U.S. and highlighting what sets them apart, from sourcing to signature ...

Walmart and Dollar General are pulling back on self-checkout at roughly 9,000 locations, a sharp reversal for two chains that ...

Steve Blackburn, Director of Operations at The Learning Foundry, explores the new Competence and Conduct Standard coming into force in October 2026. He explains what the changes mean ...