The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, ...

Minneapolis 311 and the Service Centers are closed for a one-day training to improve the customer service experience.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done ...

Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150 more early next year after ...

Customers can now shop, finance, purchase and schedule a pick-up of Ford certified used car from a Ford dealer online through ...

Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” Those are the words of Alfred Adler, the renowned Austrian psychotherapist. In ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...

Looking for better service and a friendlier dining experience? Try these thoughtful gestures and helpful habits to elevate your future restaurant visits.

The settlement with three pest control companies operating in California stems from a wide investigation, including ...

Episode airing Saturday, November 23 at 5:30 p.m. EST features Samsung Electronics America, Bradford Custom Homes and ...