Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

Austin Police released new information and video about the deadly mass shooting at a bar on West Sixth Street during a news ...

Two new initiatives in Michigan's fourth largest city are helping the city respond to a rise in EMS calls as other ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Newly released footage and 911 audio show panic inside and outside Buford’s as officers arrived within 57 seconds.

EMS crews were called to the Dilley Immigration Processing Center in Texas at least 11 times since September for children in ...

Wake County EMS is rolling out a data-driven dispatch update that sharpens call triage and reduces lights-and-siren responses for select non-critical calls ...

According to a report delivered to the Taos County Commission by Roberto Zaragoza, Taos Central Dispatch communications ...

Wake County EMS leaders held the first of seven community meetings about changes coming to the county’s 911 response system.

Medical emergencies involving children and pregnant women at a for-profit immigration detention center in Texas occur ...