WFM needs forecasting, support wants ticketing, and marketing adds a chatbot. But together, it’s a Frankenstein of CX tools.

Federal systems integrators face a familiar mandate in 2026 — deliver faster mission outcomes with tighter constraints — plus a new reality: agencies are moving from artificial intelligence ...

Two AI models are reshaping healthcare: biometric intelligence and life-context integration. This article analyzes the ...

Hyperautomation isn’t robots taking over—it’s smart orchestration, and Ansible is the set of hands that actually gets the work done. Forget the sci-fi fantasy of robots running everything. The real ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Capital markets firms’ post-trade operations are now under increased scrutiny due to shortening settlement cycles, more ...

Additive manufacturing has revolutionized manufacturing by enabling customized, cost-effective products with minimal waste. However, with the majority of 3D printers operating on open-loop systems, ...

Verifying an extensible processor is more than a one-step process, especially when software compatibility is important.

In accounting and financial services, the ability to scale infrastructure efficiently isn't just a technology concern, it's a ...

A draft of the "Special Act on the Administrative Integration of Gwangju and Jeollanam-do" has been released, providing a legal basis for the two regions to unite as a single entity. The proposed ...