According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Businesses are built around processes. However, a process that works for a small office might not work for a large, multi-location company. As your company grows, you may need to change your processes ...

As a leader, you likely have a hand in many different sectors of your business, whether it's overseeing employees or directing specific projects. Because of the amount of time you have to devote to so ...

AI and automation are rapidly shifting our expectations for digital experiences, but the path for businesses to get there isn’t all that clear. When done right, AI and automation can be applied across ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

Federal agencies face growing pressure to modernize outdated IT systems to meet evolving mission demands, improve service delivery and strengthen cybersecurity. But modernization must go beyond ...

AI enhances decision-making, streamlining operations, and optimizing franchise growth. Automation boosts efficiency, enabling employees to focus on higher-value tasks. Predictive analytics improves ...

The Air Force's Smart Ops program charter incorporates both Lean and Six Sigma business process improvement tools. These tools were developed chiefly in the private sector to save time and money, ...

While the past few years saw a big drive towards caring for employees, the last months have seen the pendulum swing in the other direction. The tech industry has been harrowed by layoffs and economic ...

“The definition of insanity is doing the same thing over and over again and expecting different results.” That well known saying applies well to workflow processes at ambulatory surgery centers, says ...

According to a recent forecast by the American Rental Association (ARA), the rental equipment industry is on track for growth for the remainder of this year and well into 2022. Updated second quarter ...