The UK's biggest broadband suppliers have been named and shamed by regulator Ofcom. And this latest report makes grim reading ...

Looking for an honest CuraDebt review? Discover fees, success rates, customer experiences, and competitor comparisons to see ...

The integration of AI has led to a remarkable reduction in grievance resolution times. In 2024, the average disposal time for ...

The National Consumer Helpline, powered by AI, is enhancing the speed of resolving consumer grievances, particularly in the ...

The National Consumer Helpline (NCH) has significantly increased consumer complaint volumes by leveraging artificial ...

The Federal Trade Commission filed 2 Robinson-Patman suits at the end of the Biden Administration. RPA suits penalize ...

Of the total, around 3,534 complaints, or 35 percent were consumer fraud, these include non-delivery of goods or services and fake advertisements. Other types of complaints were unsolicited ...

We own an oven and a cooktop. If you think that you may ever need service, do not select this brand. After 4 years oven had an issue, we had an issue. It took over a month to get an appointment ...

With the resolution approved Tuesday, Pelletier's family will begin receiving benefits. A state Department of Transportation employee was also killed in the line of duty after being struck by a ...

Vijayawada : Chief secretary K Vijayanand directed the secretaries, heads of departments and district collectors to resolve various complaints and petitions from the public in a timely and ...

Why does customer service matter, you ask? Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global customer engagement ...

ETtech HUL-Minimalist acquisition: Mohit and Rahul Yadav, cofounders, Minimalist Hindustan Unilever Limited (HUL) said it will acquire a 90.5% stake in direct-to-consumer beauty brand Minimalist for ...