"Generally, Twitter is my customer service complaint tool of choice," says ... which may be able to help you resolve your issue. Even if you don't see results immediately, if enough customers ...
The Consumer Financial Protection Bureau (CFPB) is faced with significant challenges from the Trump administration, which halted its operations, citing inefficiency. Despite this, many consumers and ...
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Internet service provider reaches settlement with West Virginia to resolve customers complaints about the company’s quality of serviceWest Virginia Attorney General Patrick Morrisey on Friday announced his office has reached a $119.5 million settlement with Altice USA to resolve thousands of consumer complaints about the company ...
The integration of AI has led to a remarkable reduction in grievance resolution times. In 2024, the average disposal time for ...
RADCOM Ltd. (Nasdaq: RDCM) announced today the integration of RADCOM RAN Analytics Solution, part of RADCOM ACE Service Assurance, with ServiceNow, leveraging AIOps (the use of Artificial Intelligence ...
and transformed companies with high complaint volumes into effective convergence partners for swift issue resolution. The National Consumer Helpline (NCH) has witnessed a sharp increase in ...
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