The same modular thinking extends to Zoho’s internal AI capabilities. Instead of focusing on massive general-purpose LLMs, ...

During the Africa Health ExCon, Mohanty also revealed how IBM is partnering with key national institutions to drive citizen-centric innovation, elevate service delivery, and build a skilled workforce ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

AI is causing a “digital labor revolution,” says Salesforce CEO Marc Benioff.

Salesforce’s CEO Just Said AI Now Does Half of All Company Tasks Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Salesforce offers Agentforce and other AI-powered tools. With 5,000 customers deploying them, they are on track to have a billion agents by the end of the year. “It’s amazing how many agents we see ...

Zain also said that the agreement outlines potential cooperation on training initiatives to boost local talent in the ICT and ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Salesforce announces 30% to 50% of work is now being done by AI following significant layoffs.

Salesforce, Inc. (NYSE:CRM) is a SaaS company that provides customer relationship management software. The firm has spent a large portion of 2025 locked in a fierce battle with Microsoft for AI ...