Every online store generates a steady stream of information. Customer browsing behavior, cart activity, payment and shipping details, product inventory ...

The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...

A well-thought-out crisis communication plan acts as a safety net. It allows your team to respond with confidence and clarity ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create an automated workflow.

Customer feedback arrives through dozens of channels: support tickets, chat transcripts, survey responses, social media ...

Superior Plus is optimizing operations through the Superior Delivers program to drive EBITDA growth. Read the complete analyst report and valuation model today.

AI rollouts must be driven by operational departments with IT support, not the reverse – and if people compensate for AI, then it’s not working right.

Abstract: Enterprise systems are among the information technology (IT) solutions aimed at transforming the organization's business processes. This IT investment has been considered a major cost among ...

Freshsales CRM stands out for its user-friendly interface, comprehensive core capabilities, and flexible pricing model. The ...

For mid-market CFOs, automating foundational processes like AP can deliver fewer touches, faster cycles and stronger controls across every payment. Extending those same principles into reporting, ...

We call ourselves the first AI-powered architecture firm. We’ve built our technology from the ground up, with a BIM ...

By leveraging AI-powered solutions, consultants can take vast amounts of documentation, summarize it and more quickly inform strategies and build blueprints for rollouts. AI is also being used in ...