User experience in the B2B world often feels like a checklist: click, confirm, purchase, repeat. It works, but it rarely excites. Meanwhile, casual games like Candy Crush and Clash of Clans engage ...

AI is shaped by AI makers to optimize user engagement. But when giving mental health advice, focus should be on outcomes.

Researchers from Harvard’s Insight and Interaction Lab built an interpretability dashboard that shows a chatbot’s internal assumptions about a user — such as age, gender, class, and race — making ...

Artificial-intelligence agents have their own social-media platform and are publishing AI-generated research papers on their own preprint server.

Social media algorithms driven by AI shape far more than what appears on our screens, including how we think, feel, and ...

Introduction Mobile health (mHealth) technologies have become increasingly popular for monitoring mental health symptoms and lifestyle behaviours, and are largely reported to be feasible and ...