Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Innovation is the backbone of modern business success. It determines how effectively a company adapts to market demands, ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Available today, the new SLES 16 is ushering in an AI-ready, top-notch Linux server, while emphasizing its benefits for digital sovereignty.

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

The Early Adopter is on the left of the chasm and is prepared to take a personal risk with innovative technology, as they can ...

Our technology columnist profiles the way tech-forward RIA Compound Planning is embedding AI into its platform.

Matt Weyandt, co-founder of the craft chocolate brand Xocolatl, says Gusto has kept pace with his company as it’s grown from ...