"7-Eleven clerk loses job after shooting attacker in self-defense. Her life was on the line, now she's the one paying the ...

An argument between the customer and the workers escalated into gunfire at a store in Jamaica, Queens, police said.

When going to a fast food chain, people often have their favorite order that they want to get every time. What would you do if a customer demanded a sandwich that your location didn’t happen to offer?

Olivia Henderson was arrested on November 10, following the incident which occurred on October 12. She is facing two charges.

The customer demanded to speak to the owner's manager. The owner told her that she doesn't have a manager because she owns ...

When you work in retail, you often have issues where the cash register doesn’t have the most up to date sale information, so someone has to override a price. When the worker in this story had a ...

MISSOULA, Montana -- A restaurant worker is out of a job after she was caught on camera spitting in a customer's food. The incident happened in front of the customers during a late-night argument at a ...

Police said the suspect also threatened a customer and fought with officers before he was detained. MONTVILLE, Conn — A ...

People who work in customer service have surely dealt or will deal with rude and unpleasantly rough customers. Although not every customer acts in this manner, people should consider the hardships of ...

Target is hoping a new policy, that requires workers to smile at customers who come within 10 feet of them, will help the company boost sales heading into the holidays.

More than half of the US workforce (55%) is experiencing burnout, according to new research from Eagle Hill Consulting.