Amazon's Delivering the Future Summit in California showcased AI-powered robotics and the future of the e-commerce giant's delivery wing.

Amazon’s big robotics showcase highlighted the company’s vision for “AI at work,” but the event also revealed a widening gap between its public messaging and media coverage about automation’s impact on jobs.

Recent reports citing Amazon’s internal documents found the company plans to automate 75% of its operations—translating to up to 600,000 potential future jobs.

Amazon's AI systems and advanced technology will create a "safe, more productive" environment for employees as the e-commerce giant plans to avoid hiring 600,000 workers by 2033.

Plus, AI browsers, flying car tech and a virtual immune system, in this edition of The Future of Everything newsletter.

As Amazon moves to automate more warehouse roles, AI expert Darren Kimura discusses how artificial intelligence will reshape manufacturing, customer service, and the future of deskless work.

When Amazon Web Services suffered an outage on Monday morning, it practically took down the internet with it. There went all of Amazon’s services, from its shopping hub to its Ring doorbell cameras. ChatGPT went quiet. “Smart” mattresses became unsleepable. Video games like Fortnite blinked out, as did platforms like Snapchat and banking apps.

In late 2024, Amazon introduced Rufus, a generative AI chatbot that helps people shop. It was a curious move for Amazon since the company already has Alexa, which has become a household name at this point. However, there is a difference between the two, and Rufus doesn't act like Alexa in any way.

Amazon has announced it's developing a new pair of AI-powered smart glasses designed specifically to assist its delivery drivers.

Amazon is launching a new AI-powered tool that’s supposed to help you choose which product to buy. Now, when you look at multiple similar items on Amazon’s app or mobile website, it may display a “Help me decide” button that picks one for you based on your browsing activity, searches, shopping history, and preferences.