Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology.

Q2 2025 Management View CEO David Velez-Osomo highlighted strong growth, stating the customer base expanded to nearly 123 million with over 4.1 million net additions, maintaining an activity rate ...

Salesforce stock is a buy after a 30% drop. Strong Q1 2026 results, AI-driven growth, and a transformational acquisition ...

Carol Massar and Tim Stenovec bring together the latest news from the world of business and finance and the interesting stories.

A data breach on a third-party cloud-based SaaS application has hit luxury fashion retailers Chanel and Pandora, leaking the ...

These platforms unify customer data across touchpoints, enabling personalised marketing campaigns and enhanced customer experiences for modern businesses ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Designed for CX and contact center leaders, this session delivers a clear roadmap for building a high-performing agent workforce.

Independent financial advisors are getting more tools at an accelerating rate in timing and capital investment. Here's how ...

The global Carbon Footprint Management Market is anticipated to grow from estimated USD 15.07 billion in 2025 to USD 38.14 billion by 2030, at ...

The former SBI chairperson took on an executive role post her retirement from the bank—in 2020, she joined as the CEO of ...

Premium banking is essentially an upgraded service tier for ‘high-value’ customers. While it offers attractive benefits, the ...