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For many Americans, whether they frequent Home Depot or Lowe's often depends on which home improvement store is closer to their home. But more discerning DIYers might be swayed by the particular ...

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For retailers, these tools provide a valuable new stream of consumer data to analyze, said Anastasiya Ghosh at the University ...

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Home Depot has rolled out an online concierge, powered by generative artificial intelligence, to help answer customers’ questions about millions of products and even how to get projects done.

Both of the home improvement retailers released tools this week that seek to offer shoppers the level of guidance they would ...

Home Depot uses generative AI for customer questions; Pinterest experiments with labeling technology to address AI content ...