There is a lot of excitement in local government about AI, automation and predictive insight. Understandably so.

major departments spend as much as 75 to 80% of their technology budgets on upkeep rather than modernisation, with estates ...

The regulator’s limited grasp of AI shapes how fast, and how well, you can adopt it. Whether you like it or not.

That question has two answers. The obvious one is a defence answer, and most of the coverage so far has focused there. The more interesting one, that I want to address, is what the DIP tells us about ...

What value do Customer Principles bring? Customer Principles ensure decisions focus on the needs of the customers rather than personal preference. They give everyone in the organisation a shared ...

The UK has made its ambitions clear. It wants to be a global leader in artificial intelligence. It is investing in AI infrastructure, advanced computing, regional growth and sovereign capability.

Last time I wrote that successful Leaders will be the ones who embrace AI as both an operational tool and a strategic capability. And that this will require new skills, new ways of thinking, and a ...

Imagine your housing benefit is reviewed. An automated system flags a discrepancy in your earnings, and, pending verification, your payments stop. The civil servant handling your case may not be able ...

The NHS is under constant pressure to do more with less, but this pressure is keenly felt in departments that siat the intersection of multiple services, such as Continuing Healthcare ...

Lately, headlines dominated by AI-driven zero-day vulnerabilities have raised a question: Is open source software becoming too risky for the enterprise? With open source comprising more than ...

AI transformation often feels like the next phase of digital transformation. That’s understandable. But it’s important to make a clear distinction between the two because applying the same assumptions ...