The BPO and ITO industries are a key part of Trinidad and Tobago’s knowledge economy, but it remains smaller compared with other Caribbean countries such as Jamaica and the Dominican Republic. That’s ...

Nearshore IT services provider Softtek has announced a leadership transition, appointing David Jiménez as Chief Executive Officer, a role held for over 26 years by Blanca Treviño. Treviño will move ...

Owner Resource Group (ORG) has exited its investment in Bill Gosling Outsourcing (BGO), selling its entire stake to Chicago-based private equity firm Frontenac, marking a new phase of ownership for ...

Panama and Costa Rica have joined hands to develop a cross-border railway network across Central America—a project analysts believe could reshape regional logistics and unlock new economic ...

When most people think of Latin America, images of drug cartels and street crime often come to mind. But that view is only half the picture. In fact, several countries in the region are now safer than ...

Colombia will soon inaugurate a new president-elect, and the outsourcing industry is watching closely with cautious optimism.

The sexual abuse and forced religious conversion allegations at the Nashik BPO unit linked to Tata Consultancy Services (TCS) ...

Guatemala, the largest economy in Central America, has one of the region's most vibrant outsourcing ecosystems. However, it ...

Latin America's mergers and acquisitions (M&A) market saw fewer but significantly larger transactions in the first half of 2026.

At a mid-sized Costa Rican software studio with around 50 employees, the chief financial officer (CFO) receives a WhatsApp voice note at 7:45 a.m. before the office opens. The voice is unmistakably ...

Paraguay is set to build a mega data center with financial backing from Taiwan as it seeks to capitalize on its abundant hydroelectric power and the soaring global demand for artificial intelligence ...

Argentina’s knowledge economy sector has crossed US$10 billion in annual exports for the first time, highlighting the country’s growing role in global professional and technology services. Exports ...